Packard Bell Diamond Scanners
The official Packard Bell website is the best source for information on these scanners. There are four scanners in the Diamond range, click on the links below to access online copies of the user manuals and drivers.
| Diamond 1200 | User Manual | Drivers | ||
| Diamond 1200+ | User Manual | Drivers | ||
| Diamond 2400 | User Manual | Drivers | ||
| Diamond 2450 | User Manual | Drivers |
These scanners were originally made by a company called Mustek and are part of their Bearpaw range. You can also download drivers from the Mustek website (http://www.mustek.com/mustek/supportdrivers.php).
Known Issues
Patch for Packard Bell Diamond scanners and SiS chipsets
There is an update available on Packard Bell's website to solve instability issues between all Diamond scanners (1200, 1200+, 2400 and 2450) and SiS chipset based motherboards. Symptoms are freezing of the PC or the scanner not being detected. File is called PBScannerPatch.EXE
Software stops responding or PC locks-up when using Diamond 1200 USB scanner
This situation occurs on PCs with a Columbia motherboard. To resolve the issue, download and install SiS65x AGP filter & USB patch (REFFIUP04900200); choose the recommended "typical" installation. The file contains the USB patch to improve detection and operation of USB devices under Windows XP. Additionally, the file includes the SiS AGP filter driver for Windows XP (version 6.10.3000), which improves detection of hardware that use the AGP bus.