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Scanner Support



 


Canon BJC-4310 Printer

General

Cartridges

  • BC-20 - Black Ink
  • BCI-21bk - Black Ink Tank (BC-21)
  • BCI-21c - Tri Colour Ink (BC-21)
  • BC-21e - Colour Print Head
  • BC-22e - Photo Ink
  • BC-29f - Fluorescent Ink

Known Issues

When an image is scanned, it prints 4 times bigger then the page

This happens when you are using PAINT to print from. Use the software that came with the scanner or use any graphical/Desk Top Publishing software.

Error Codes

Power/ErrorIndicator
Color
BeeperError/CauseSolution
Off  No Power 
OnGreen Ready State 
OnOrange1Paper Pickup Error or out of paperAdd Paper or clear paper jam and press Resume
OnOrange2Paper JamClear paper jam and press Resume
OnOrange5Cartridge Mode MismatchWhen wrong cartridge is installed for Printing or Scanning.
BlinksGreen1Cartridge Not detectedInstall or replace cartridge. You will notice the carriage will be in the middle postion.
BlinksGreen<>Orange1RAM ErrorUnplug the printer for 20 seconds, if problem persists then printer Requires a Service.
BlinksGreen<>Orange2ROM ErrorUnplug the printer for 20 seconds, if problem persists then printer Requires a Service.
BlinksGreen<>Orange3BJ Cartridge Displacement errorTry replacing the Cartridge or Requires Service
BlinksGreen<>Orange4Home Position ErrorRemove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service
BlinksGreen<>Orange5Waste FullRequires Service
BlinksGreen<>Orange6Temperature Sensor ErrorTry replacing the Cartridge or Requires Service
BlinksGreen<>Orange7Print PositionUnplug the printer for 20 seconds, if problem persists then printer Requires a Service.
BlinksGreen<>Orange8-9Head temperature or sensor errorTry replacing the Cartridge or Requires Service
BlinksGreen<>Orange10Cleaning ErrorRemove the cartridge and check to make sure nothing is blocking the path of the carriage, if not then the printer requires a service
BlinksGreen<>Orange11Scanner Cartridge IS-22 DisplacementOccurs when the IS scanner cartridge is detected but cannot correctly identify it, Try resetting the IS cartridge