 Acer File Extensions |
Canon BJC-5100 Printer
General
Alternative Drivers
Can only print in windows, no DOS support
Cartridges
- BC-23 - Black Ink
- BCI-21bk - Black Ink Tank (BC-21)
- BCI-21c - Tri Colour Ink (BC-21)
- BC-21e - Colour Print Head
- BC-22e - Photo Ink
- BC-29f - Fluorescent Ink
Self Test
Switch Printer off. Hold Power for 1 beep.
Serial Number
Located rear right side corner of printer near power cord
Known Issues
Only Prints Black Text/Graphics When Monochrome Selected
When printing a document with Colour selected in the printer driver and a BC-21e cartridge installed in Holder 1 and BC-23 installed in the HOLDER 2, it will not print any black text/graphics. But when the printer driver is set to monochrome it prints the black text/graphics perfectly.
The BCI-21 Black ink tank is empty. This is because when printing in colour, the BC21e printhead is used for all printing, including black. But when printing in monochrome the BC-23 is used.
Error Codes
| Error | Power/Error LED | Beeps | Solution |
|---|---|---|---|
| Paper Feed / Delivery | Steady | 2 | Remove any paper jammed |
| BJ Cartridge (Holder 1) not detected | Steady | 3 | Re-install cartridge or replace it |
| BJ Cartridge (Holder 2) not detected | Steady | 4 | Re-install cartridge or replace it |
| BJ Cartridge High heat error | Blinks | 5 | Let cartridges cool, and retry, if not replace the faulty BJ cartridge |
| Waste Full Warning | Blinks | 6 | Waste is almost full, needs service very soon |
| Service Errors | Blinks | 7 | Requires service, However the following Errors may be corrected |
| Overheated Printhead / Failed Printhead | Blinks Orange x7 | 7 | May Need Printhead Replacing, see notes below |
| Overheated Printhead / Failed Printhead | Blinks Orange x8 | 7 | May Need Printhead Replacing, see notes below |
| BJ Cartridge Not Found | Blinks Orange x9 | 7 | A Cartridge is detected however there is a problem with the communication. May need a printhead replaced, see notes below |
Notes
In the case of BJ Cartridge Not Found or Overheated/Failed Printhead errors, you need to determine which cartridge/printhead is at fault. To do this,
- Power on printer
- Open Printer Cover
- The Cartridges should center
- Unplug Printer
- Remove the printhead from Holder 2.
- Close Printer cover
- Replug printer in
- Swap Printheads into Holder 1 until you have determine with Printhead is causing the error.
- Replace the failed printhead (BJ Cartridge).