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Packard Bell Easy Mate Handheld

Version of Software Provided

How do I determine the Windows CE, Pocket Internet Explorer and Pocket Outlook versions ?

To determine the versions running on your Easy Mate 800, do as follows:

  • Tap the Start button, select Settings and tap Control Panel.
  • Double-tap the System icon to open System Properties.
  • Tap the Settings tab and the information should be there.

Cannot Open E-Mail after Restoring System

When I restore a backup created using the program ActiveSync on my handheld PC (H/PC), it sometimes happens that I cannot open my e-mail messages any more. They still are present in the Inbox of the Pocket Outlook program but it is impossible to open them. How can I solve this problem ?

This can happen if the e-mail messages on the H/PC are not linked to messages on the workstation, and it applies to the following products:

  • Microsoft Windows CE Services, versions 2.0 and 2.1
  • Microsoft Windows CE versions 2.0 for the handheld PC

To resolve this situation, it is necessary to synchronise the H/PC with the workstation. To achieve this, first connect the H/PC to the workstation. Once connected perform the following actions on the workstation:

  • Click the Start button, select Programs, Communication, and finally click ActiveSync.
  • Select Sync Now, and then Disconnect.
  • Now you should be able to open the e-mail messages.

Problems When Inserting a PCMCIA Card

When inserting a PCMCIA ATA card and/or a CompactFlash card in my Easy Mate 800 or my Easy Mate 770, I get one of the following errors at random:

  • Storage Card folder not displayed
  • Warning message: "Unidentified PCCard Adapter"
  • Warning message: "Storage Card Warning"

How can I solve this situation?

Download the PCMCIA driver update for the Easy Mate 770 and 800. According to your country, click one of the links below, then follow the installation notes.

For all European countries except France - EM770/800 PCMCIA EU (REFFIUP02030100)
For France only - EM770/800 PCMCIA FR (REFFIUP02030102)